Cherry Seed

What events should every e-commerce store track?

ecommerce tracking events woocommerce events to track essential tracking events purchase tracking

Quick Answer

Essential e-commerce events: page_view (browsing), view_item (product pages), add_to_cart, begin_checkout, add_payment_info, purchase (with transaction_id and revenue), and refund. These 7 events power platform optimization algorithms and attribution models. Server-side tracking ensures all events captured regardless of ad blockers or cookie rejection.

Full Answer

Seven events form the foundation of e-commerce tracking. These events power platform optimization algorithms (Facebook CAPI, Google Ads, TikTok), attribution models, and conversion analysis. Miss one, platforms can't optimize effectively. The Essential 7 Events 1. page_view: User lands on any page. Establishes session, enables retargeting pools. 2. view_item: User views product detail page. Signals purchase intent, enables dynamic product ads. 3. add_to_cart: User adds product to cart. High-intent signal, critical for cart abandonment tracking. 4. begin_checkout: User initiates checkout process. Platforms optimize for users who reach this point. 5. add_payment_info: User enters payment details. Final step before purchase, highest intent signal. 6. purchase: Transaction completes. Must include transaction_id, revenue, currency. This is what platforms optimize toward. 7. refund: Customer returns product. Negative signal that adjusts platform optimization and lifetime value calculations. These map to GA4 recommended events, Facebook/Meta standard events, Google Ads conversion actions, and TikTok Events API requirements. Implementing...

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Cherry Tree by Seresa - https://seresa.io/seed/ecommerce-tracking/essential-events