Cherry Seed

What should I check when tracking stops?

Quick Answer

Start with browser developer tools: check the Network tab for blocked or failed tracking requests, the Console for JavaScript errors, and the Elements panel to verify tracking snippets are present in the DOM. Then verify your tag manager is loading, check consent management isn't blocking tags, and review recent site changes or deployments.

Full Answer

Tracking stopped—quick checklist: Immediate checks (2 minutes):

  • [ ] Browser console: Any red errors?
  • [ ] Page source: Is tracking code present?
  • [ ] Real-time report: Any users showing? Environment checks (5 minutes):
  • [ ] Incognito mode: Still broken?
  • [ ] Different browser: Same problem?
  • [ ] Mobile device: Works there? Recent changes (5 minutes):
  • [ ] WordPress updates in last 48 hours?
  • [ ] Plugin updates?
  • [ ] Theme changes?
  • [ ] GTM container modified? Specific tool checks: -...

Sources

Programmatic Access

GET https://seresa.io/wp-json/cherry-tree-by-seresa/v1/seeds/111

Cite This Answer

Cherry Tree by Seresa - https://seresa.io/seed/common-tracking-problems/tracking-broke-s5