Terms of Service

1. Introduction

Welcome to Seresa.io. These Terms of Service (“Terms”) govern your use of Seresa.io’s website, services, and products, including the inPIPE WordPress plugin (collectively, the “Services”) and all associated and connected sub domains.

By using our Services, you agree to these Terms. If you do not agree to these Terms, you may not use our Services.

2. Services Description

Seresa.io provides data tracking, analytics, and marketing tools, including WordPress plugins that enable users to capture, store, and decode UTM parameters for enhanced tracking in Google Analytics, Facebook Ads, and other platforms.

Our Services may include:

  • Free and premium versions of WordPress plugins
  • API endpoints for subscription verification and package installation
  • API endpoints for managing a tracking server as part of our premium subscription
  • Transmute Engine for server-side event processing and data routing
  • Analytics and tracking services
  • Technical support

Transmute Engine is our server-side event processing service available to premium subscribers. It acts as a first-party server to your website, processing collected event data and forwarding it to your specified third-party endpoints without permanent data storage.

3. Account Registration and Subscription

3.1 Registration

To access certain features of our Services, you may need to register for an account and/or purchase a subscription.

3.2 Subscription Terms

  • Subscriptions may be offered on a monthly, annual, or other basis as specified at the time of purchase
  • Subscription fees are non-refundable except as required by law
  • We reserve the right to modify subscription pricing with notice to subscribers
  • Subscriptions may auto-renew unless canceled according to the terms provided at purchase

3.3 Subscription Codes

  • Subscription codes provided to you are for use on authorized domains only
  • Sharing subscription codes for unauthorized use is prohibited
  • We reserve the right to validate and verify subscription codes at any time

4. User Responsibilities

4.1 Compliance with Laws

You agree to use our Services in compliance with all applicable laws and regulations, including data protection and privacy laws.

4.2 Content Responsibilities

You are solely responsible for:

  • All data collected through our Services on your website
  • Ensuring proper disclosure to your users about data collection
  • Obtaining appropriate consent from your users for data collection

4.3 Account Security

You are responsible for maintaining the security of your account credentials and subscription codes.

5. Intellectual Property

5.1 Ownership

Seresa.io and its licensors own all right, title, and interest in and to the Services, including all intellectual property rights.

5.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services in accordance with these Terms.

5.3 Restrictions

You may not:

  • Copy, modify, or create derivative works of our Services
  • Reverse engineer, decompile, or attempt to extract the source code of our Services
  • Remove any copyright, trademark, or other proprietary notices
  • Use our Services in a manner that violates any laws or regulations

6. Privacy and Data Processing

6.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy.

6.2 Data Processing

When you use our Services to collect data from your website visitors, you are the data controller, and we are the data processor with respect to that data.

6.3 Transmute Engine Data Handling

For premium subscribers using Transmute Engine:

  • The service processes your event data without permanent storage
  • Data is only temporarily retained (up to 48 hours) in case of third-party service outages
  • You maintain ownership and control of all data processed through Transmute Engine
  • Our staff access is limited to performance metrics only, not the actual event data

7. Disclaimers and Limitations of Liability

7.1 Service Provided “As Is”

The Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

7.2 Limitation of Liability

To the maximum extent permitted by law, Seresa.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

8. Termination

8.1 Termination by You

You may terminate your account or subscription at any time by following the instructions on our website.

8.2 Termination by Seresa.io

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason.

9. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will provide notice as appropriate, such as by posting the updated Terms on our website.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

11. Miscellaneous

11.1 Entire Agreement

These Terms constitute the entire agreement between you and Seresa.io regarding our Services.

11.2 No Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

11.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Website: https://seresa.io/support

Email: 
(enquiries)